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CONTACT & SUPPORT

Get help with an assessment or report purchase.

Prepare your product and calculation details first, then email us with the specific question, report request or PayPal transaction ID.

Email sales@cbamtools.com →
01

Check the product

Start with the CN / HS code and identify any classification uncertainty.

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02

Prepare the assessment

Organise origin, quantity, emissions inputs and source information.

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03

Report & payment support

For a paid report, include your PayPal transaction ID and payer email so the payment can be matched quickly.

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DIRECT CONTACT

Business & payment support

Contact email: sales@cbamtools.com. Please do not email passwords, card numbers or other payment credentials.

For assessment questions, include:
  • Product description and CN / HS code
  • Country of origin and supplier / installation
  • Import quantity
  • Embedded-emissions data and source
  • The assumption or result that needs review