Get help with an assessment or report purchase.
Prepare your product and calculation details first, then email us with the specific question, report request or PayPal transaction ID.
Email sales@cbamtools.com →01
Check the product
Start with the CN / HS code and identify any classification uncertainty.
Open code checker →02
Prepare the assessment
Organise origin, quantity, emissions inputs and source information.
Open calculator →03
Report & payment support
For a paid report, include your PayPal transaction ID and payer email so the payment can be matched quickly.
View checkout →DIRECT CONTACT
Business & payment support
Contact email: sales@cbamtools.com. Please do not email passwords, card numbers or other payment credentials.
For assessment questions, include:
- Product description and CN / HS code
- Country of origin and supplier / installation
- Import quantity
- Embedded-emissions data and source
- The assumption or result that needs review